If the issue persists, try removing the Fingerprint and add it again.
On the login screen, click on Sign-in options.Ideally, on the login screen, you will see Sign-in options that allows you to use different sign-in methods to login to Windows.Īs you have mentioned that you are able to use the Fingerprint scanner on websites, I would suggest you to refer the steps mentioned below and see if that helps: Were you able to use the Windows Hello Fingerprint to login to Windows earlier?.What happens when you try to use the Windows Hello Fingerprint scanner to login to Windows?.When you say, “I am not getting the option to log-in into windows using fingerprint.” What login options do you see on the login screen?.
It would be great if you can reply with the details requested below: We understand that you are unable to use Windows Hello Fingerprint to sign in to Windows. Thank you for writing to Microsoft Community Forums.
